Terms and Conditions

Effective Date: 01 June 2024

1. Listing Policy

1.1 Eligibility to List

  • All users must create an account to list items or services on Namfinder.com.
  • Users must provide accurate and complete information about the items or services they are listing.

1.2 Listing Fees

  • Fees for listing items or services will be clearly outlined at the time of listing.
  • Fees are non-refundable once the listing is live, except under specific conditions outlined in our cancellation policy.

1.3 Prohibited Listings

  • Users are prohibited from listing illegal items, counterfeit goods, or services that violate local or international laws.
  • Namfinder.com reserves the right to remove any listings that violate our policies or are deemed inappropriate.

2. Cancellation Policy

2.1 Listing Cancellation by Advertiser

  • Advertisers may cancel their listings at any time by contacting our customer support team at support@namfinder.com.
  • Refunds for listing fees will be issued as store credit if the cancellation request is made within 7 days of the listing going live.
  • No refunds will be issued for cancellations made after 7 days.

2.2 Listing Removal by Namfinder.com

  • Namfinder.com reserves the right to remove any listings that violate our policies without prior notice. No refunds will be issued for listings removed due to policy violations.

3. Dispute Resolution

3.1 Between Buyers and Sellers

  • Namfinder.com is a platform for connecting buyers and sellers and is not involved in the actual transactions between them.
  • Any disputes arising from a transaction should be resolved directly between the buyer and seller.
  • Namfinder.com may offer mediation services but is not obligated to resolve disputes.

4. User Responsibilities

4.1 Accuracy of Information

  • Users are responsible for ensuring that all information provided in their listings is accurate and up-to-date.
  • Misleading or false information is strictly prohibited.

4.2 Compliance with Laws

  • Users must comply with all applicable local, national, and international laws when listing items or services on Namfinder.com.
  • Users are responsible for ensuring that their listings do not infringe on any third-party rights.

5. Data Privacy and Security

5.1 Data Collection and Usage

  • We collect personal data such as name, email address, and phone number to facilitate account creation and communication.
  • We use this data to manage your account, process listings, and improve our services.

5.2 Data Sharing

  • We do not share your personal data with third parties without your consent, except as required by law.

5.3 Data Security

  • We implement appropriate security measures to protect your personal data from unauthorized access or disclosure.

6. Changes to Policies

6.1 Policy Updates

  • We may update these policies from time to time. Significant changes will be communicated via email and SMS.
  • Your continued use of Namfinder.com after any policy updates constitutes your acceptance of the new terms.

7. Contact Information

If you have any questions or concerns about our policies, please contact us at:

1212, John Meinert Windhoek, Namibia
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